Privacy Policy

Dineest is a food, restaurants, and hospitality portal operated by:

For the purposes of applicable data protection law, O'ASIS SYNERGY LTD is the data controller responsible for personal data processed through Dineest.

Contact email: press@dineest.com

The information we collect depends on how you interact with Dineest.

Information you provide

You may provide personal data when you:

• Contact us by email
• Submit news, story ideas, photographs or other editorial material
• Request a correction or removal
• Exercise your data protection rights
• Communicate with us for another business or editorial purpose

This information may include:

• Your name
• Email address and telephone number
• Job title, role or organisation
• Business and professional contact details
• Your connection to a submitted story
• The content of your correspondence
• Text, photographs, captions, credits and supporting documents
• Information about other people included in submitted material

Please do not provide personal data that is unnecessary for the purpose of your communication.

Information collected automatically

When you visit Dineest, certain technical information may be collected automatically by our website, hosting providers, security services and analytics tools.

This may include:

• IP address
• Browser and device type
• Operating system
• Approximate location derived from an IP address
• Pages visited and links followed
• Date and time of access
• Referring website
• Technical logs, errors and security events
• Cookie and consent preferences

Where consent is required, analytics and marketing technologies will not be used unless you have made the relevant choice through our cookie banner.

More information is available in our Cookie Policy.

We may use personal data to:

• Operate, maintain and secure the Dineest website
• Respond to questions and correspondence
• Review editorial submissions and story ideas
• Verify submitted information
• Contact contributors, businesses and relevant sources
• Develop, edit and publish selected editorial material
• Provide appropriate authorship, attribution and image credits
• Process correction and removal requests
• Maintain editorial and administrative records
• Understand how visitors use the portal
• Improve our website, content and user experience
• Detect misuse, technical problems and security threats
• Establish, exercise or defend legal rights
• Comply with applicable legal obligations

We do not sell personal data.

We do not use personal data for automated decision-making that produces legal or similarly significant effects.

We process personal data only where we have a lawful basis under applicable data protection law.

Depending on the circumstances, we may rely on:

Legitimate interests

We may process personal data where reasonably necessary to operate and secure Dineest, respond to communications, manage editorial activities, verify information, maintain records and protect our legal rights.

We consider the potential impact on the individuals concerned before relying on legitimate interests.

Consent

We rely on consent where required, including for certain analytics and marketing cookies.

You may withdraw your consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

Steps taken at your request

We may process your information where necessary to respond to a request, consider a proposed contribution or take steps before entering into an agreement.

Legal obligations

We may process personal data where necessary to comply with Irish or European Union law, a court order or another binding legal requirement.

Legal claims and public-interest journalism

In limited circumstances, personal data may be processed where necessary to establish, exercise or defend legal claims or for lawful journalistic and editorial purposes, subject to applicable rights and safeguards.

When you submit a story, news item, photograph or other material, we use the information to assess the submission, verify relevant details and contact you about possible publication.

Submitting material does not guarantee publication.

If material is selected, we may publish information such as:

• Your name
• Your professional role or organisation
• Your connection to the story
• An author or contributor credit
• A photographer or rights-holder credit
• Information that forms part of the story itself

Private contact details will not normally be published unless this is relevant and you have agreed to their publication.

You should avoid including unnecessary personal information about other people. Where you provide personal data about another person, you should have an appropriate reason and, where required, permission to provide it.

Editorial submissions are also subject to our Editorial & Submission Guidelines.

Dineest may use cookies and similar technologies to:

• Remember cookie preferences
• Provide necessary website functionality
• Protect the website from misuse
• Measure website traffic and performance
• Understand how content is discovered and used
• Measure the effectiveness of promotional activity

We plan to use Google Tag Manager and Google Analytics 4 to manage tags and understand portal usage.

Non-essential analytics or marketing technologies will be controlled through our cookie consent system. You can accept, reject or change your preferences at any time.

Detailed information about individual cookies, providers, purposes and retention periods is provided in our Cookie Policy.

We may share personal data with trusted service providers where reasonably necessary to operate Dineest.

These may include providers of:

• Website hosting and content delivery
• Cloud storage and image delivery
• Email and communication services
• Website analytics and tag management
• Security, monitoring and technical support
• Professional legal, accounting or compliance services

These providers may process personal data only for the relevant service and subject to appropriate contractual and security requirements.

We may also disclose personal data:

• Where required by law or a binding legal request
• To protect the rights, property or safety of Dineest, our users or others
• In connection with a business reorganisation, merger or transfer, subject to appropriate safeguards
• Where you have asked or authorised us to do so

Some service providers may process personal data outside Ireland or the European Economic Area.

Where required, we use recognised safeguards for international transfers, such as:

• An adequacy decision adopted by the European Commission
• European Commission Standard Contractual Clauses
• Additional contractual, organisational or technical safeguards

You may contact us if you would like more information about the safeguards relevant to your personal data.

We retain personal data only for as long as reasonably necessary for the purpose for which it was collected.

The appropriate retention period depends on:

• The nature of the information
• The purpose for which it is used
• Whether editorial material has been published
• The need to maintain an accurate editorial record
• Security and dispute-management requirements
• Applicable contractual and legal obligations

Unselected submissions and general correspondence may be deleted when they are no longer required for editorial or administrative purposes.

Published articles, contributor credits and related editorial records may be retained as part of the Dineest archive. A request to delete personal data does not always require the removal of lawfully published editorial material.

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

However, no website, email service or method of electronic storage can be guaranteed to be completely secure.

Standard email is not a secure channel for highly sensitive information. Please do not send passwords, financial information, identity documents or confidential personal records unless an appropriate method of communication has been agreed.

Subject to applicable law and certain exemptions, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of personal data
• Request restriction of processing
• Object to processing based on legitimate interests
• Withdraw consent
• Receive certain data in a portable format
• Lodge a complaint with a supervisory authority

Some rights are not absolute. For example, we may need to retain certain information to comply with legal obligations, protect legal rights or preserve a lawful editorial record.

To exercise your rights, email press@dineest.com.

We may ask for information reasonably necessary to confirm your identity and locate the relevant data. Please do not send identity documents unless we request them.

You may also submit a complaint to the Irish Data Protection Commission:

Dineest is not intended to collect personal data directly from children.

If you are under 16, please do not submit personal information or editorial material without the involvement of a parent or guardian.

If we learn that personal data has been submitted by a child without appropriate involvement or permission, we may delete it where reasonably possible.

Dineest articles may contain links to restaurant websites, booking providers, social media platforms and other third-party services.

Those organisations operate under their own privacy policies. Dineest is not responsible for how independent third parties collect or use personal data after you leave our website.

We may update this Privacy Policy when our website, editorial activities, service providers or legal obligations change.

The latest version will always be published on this page with its updated revision date.

Material changes may also be communicated through an appropriate notice on the website.

For questions about this Privacy Policy or the use of personal data, contact: